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Terms & Conditions


Your use of and purchase of products from this site is governed by the terms and conditions set out below, and as set out under Privacy Statement & Copyright. We recommend you also read our Privacy Statement. You can print the full terms and conditions by selecting the print option in the File menu of your browser.

We may at any time make changes to this site and the details displayed on it (including prices).

Terms and conditions of use

1. Prices and Payment

The prices for goods for sale are as displayed on this site. prices are inclusive of VAT and deliveries within most of mainland UK. If there is any additional charge for delivery then this will be added at checkout. All prices will be charged in GBP (£). Any other currency shown on the site is for information purposes only & the exchange rate used may not be exact. cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion. If this happens for any reason we will endeavour to inform you bu email and/or phone ASAP.

Credit, Debit Card & Cheque Payments
At present we accept Visa, MasterCard, Switch & Meastro credit/debit cards via Paypal our payment processor.
2. Your right to cancel your order

In some instances we can accept order cancellation, provided you let us know ASAP and the product is not personalised in anyway. There may be a charge in some cases if the order has already been placed with our fulfilment company. If this is the case we would inform you of the cost and if you still wish to cancel then we would refund the difference.

If you wish to cancel your order you can either phone us on 08444 747674 (lines are open 10am - 8pm weekdays) or email us at messages Please include your order number, ITEM code and price and reason for cancellation.

3. Our returns and refunds policy

If you are not satisfied with the order you have received from you may return it to us within as soon as possible and definitely within 28 days of delivery (*exclusions apply). We will exchange or refund any items returned to us. The item must be returned to us in the original packing and in unused condition. (that means in the original packaging and unused), with the Sales Invoice received with your order. We cannot refund for a personalised item unless it is faulty. The cost of returning an item must be paid by you. We would suggest you send by Royal Mail and get proof of posting.

Exchange and Refunds
If your goods are incorrect, faulty or damaged on delivery we will exchange the product or issue a full refund to you including delivery charges. In some instances we will require you to return the item to us before we can issue a refund.

If you are not satisfied with the goods for any reason we will exchange or refund for items as sold, in their original saleable packaging to you. Refund will exclude any delivery charges which were incurred in sending the item to you. The return of the goods must be arranged by you and the cost of return will be at your expense. You have to ensure the goods are returned by recorded/registered or special delivery and are insured for the correct value during transit.

Refunds will be paid within 30 days of receipt of the returned order.

* Exclusions: excludes products which have been personalised. This does not affect your statutory rights.

How To return items:
Email our Customer Services team at or phone us on 08444 747674

4. General

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of

Please ensure that you have received and checked your order in full.

If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.

These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.

In these terms and conditions:-

"" is the trading name of Poshprezzies Limited (Registered in England - Registration No. 05202516) and any other connected organisation that supplies the goods ordered by you and any successor to its business;

"We and Us" means either alone or together with you, as the context requires;

"Working day" means every day of the year except weekends, and English statutory and public holidays;

"You" means the person ordering goods subject to these terms and conditions ;

Communications & Returns

Poshprezzies Limited
P O Box 832
Surrey GU15 1WY

Registered Address

Poshprezzies Limited
305 Crown House>
North Circular Road
Park Royal
NW10 7PN

To contact us by telephone, please ring 08444 747674 (national rate). Lines are open between 10am – 8pm weekdays.

To contact us on-line please complete and send the form in Contact Us